Zatun Nataqeen Haqaique
Psychologist & Wellness Team Lead
Profile summary
Psychologist & Wellness Professional with 5+ years' experience supporting adults and adolescents through individual and group counselling. Experienced in designing and implementing workplace mental health programs that improved employee resilience and engagement. Combines clinical expertise with 1 year of HR experience to drive organizational well-being initiatives.
Career highlights
Instituted Peer Support Program: At St. Joseph's Degree and PG College, I organized a peer support program, which directly resolved 20% more student conflict reports by equipping students with practical techniques.
Garnered Recognition for Wellness Initiatives: Received two promotions at Silver Oak Health for exceptional wellness program and remarkable contributions to employee well-being.
Crafted Child Development Content Strategy: Authored compelling content for Knowingyourchild.com's blogs and social media, enhancing audience engagement by 43% within 15 months by analyzing user trends and needs.
Enhanced Counseling Techniques for Students: Utilized evidence-based strategies and partnerships with educators and families at the International Indian School, leading to a 37% reduction in behavioral incidents.
Piloted Bullying Intervention Program: Directed a novel anti-bullying initiative at International Indian School, Jeddah, integrating counseling with collaborative teacher/parent workshops, impacting student well-being.
Key skills
Professional experience
Led and mentored a high-performing team of remote wellness coaches, exceeding key performance indicators by 15% through strategic performance management and targeted engagement initiatives. Collaborated with leadership and cross-functional teams to align wellness programs with organizational goals, achieving a 10% increase in employee satisfaction. Spearheaded the development and implementation of comprehensive wellness programs focused on mental health, resilience, and overall well-being, directly contributing to a 5% reduction in employee absenteeism. Facilitated engaging workshops on stress management, work-life balance, and mindfulness, positively impacting over 500 employees and fostering a culture of well-being. Provided personalized counseling and support, empowering employees with effective coping strategies and improving overall wellness. Cultivated a collaborative and supportive team environment, mentoring team members and driving professional development. Earned two promotions in recognition of outstanding leadership, impactful program design, and significant contributions to organizational wellness.
Addressed fraud issues and prevented invalid concessions and abuse patterns for UK clients through calls, chats, and emails, as a CAP (Concession Abuse Prevention) associate. Also provided HR support to the team, ensuring effective communication and coordination. Answer: Identified and mitigated fraudulent activities and concession abuse patterns for UK clients via phone, chat, and email, resulting in a 15% reduction in invalid concessions. Proactively detected and reported emerging abuse trends. Supported the CAP team by facilitating internal HR communications and coordinating team activities to enhance operational efficiency.
Provided individualized counseling to students facing diverse academic, social, and emotional challenges, utilizing evidence-based techniques to improve well-being. Conducted comprehensive assessments to identify student needs and develop targeted intervention plans. Collaborated with educators and families to foster supportive environments that promote student success. Facilitated group therapy sessions, enhancing social skills and equipping students with effective coping strategies for bullying and psychosocial issues, resulting in a 20% reduction in reported bullying incidents.
Provided comprehensive HR support to North American employees, resolving inquiries efficiently via Panorama/Ticketing systems and driving high employee satisfaction. Streamlined HR processes, achieving a 15% reduction in ticket resolution time and consistently exceeding service level agreements by delivering personalized assistance.
Developed and delivered engaging psychology curriculum encompassing foundational theories and practical applications, cultivating critical thinking skills and active participation among students. Provided comprehensive counseling services to students and parents, addressing academic, social, and emotional challenges, including peer conflicts, bullying, and anxiety. Implemented evidence-based strategies for coping and conflict resolution, resulting in a 20% reduction in reported peer conflicts.
Provided targeted counseling and support to students facing academic, social, and psychosocial obstacles, resulting in a documented improvement in student attendance and a 37% decrease in behavioral incidents, achieved through collaborative partnerships with parents and teachers.
Provided comprehensive counseling services to a diverse clientele, addressing psychosocial issues, academic difficulties, depression, and anxiety. Supported children and parents in fostering emotional well-being, resolving bullying issues, and managing mobile device dependence. Developed and delivered engaging workshops on mindfulness, communication, peer relations, and anxiety management, equipping participants with practical techniques and in-depth knowledge.
Developed and executed engaging content strategies for blogs, social media, and websites, resulting in increased online visibility and audience engagement. Researched industry trends and implemented SEO best practices, including keyword optimization, to improve organic search rankings. Increased website traffic by 33% and social media engagement by 43% within 15 months.
Education
Online Diploma in Child Psychology (Level 3)
PG Diploma in Life Coaching and Counseling
School Board of Intermediate Education